--- title: Digital Loyalty | Pro Digital Key description: Digital loyalty programme for businesses. Replace paper cards with a 100% digital solution that retains customers and increases average order value. canonical: https://prodigitalkey.com/en/loyalty/ lang: en alternates: en: https://prodigitalkey.com/en/loyalty/ pt: https://prodigitalkey.com/pt/fidelizacao/ --- [Home](/en/) β€Ί [Services](/en/digital-services/) β€Ί Loyalty 🎯 DIGITAL LOYALTY # Turn One-Time Buyers into Loyal Customers. Paper cards get lost, loyalty evaporates and you have no data to act on. There is a better way. **100% digital, no hardware, no hassle β€” your customers come back because they want to.** [πŸ‘‰ View Plans & Pricing](#plans) [Request a Demo](/en/digital-diagnostic/?tipo=fidelizacao) βœ“ Free app included βœ“ No additional hardware βœ“ +30% retention rate ## The Hidden Cost of Not Building Loyalty The numbers most businesses choose to ignore. 5Γ— More expensive to acquire a new customer than to retain an existing one 68% Of customers leave a business due to a lack of attention and engagement +25% Increase in profit from just a 5% improvement in customer retention 7Γ— A loyal customer spends up to 7Γ— more than a new customer The paper card your customer loses in their wallet is not building loyalty. It is merely giving you the illusion that you have a loyalty programme. ## The Problems with the Old Model What is not working in your current programme. πŸ’³ Customers already have **too much clutter** in their wallets. The physical card gets lost. πŸ—‘οΈ Customers **forget or lose** their paper loyalty cards. 🎯 Customers want **convenience, variety and personalisation** β€” not a generic discount. πŸ“± Customers look at their phones **at least 200 times a day** β€” that is where you should reach them. ![Digital customer loyalty](/images/blog/hero-fidelizacao.webp) "The rate of returning customers rose from 15% to 48%. We know exactly who our best customers are." β€” Owner Coffee Shop Chain, Porto [View full case study β†’](/en/case-studies/cafes-loyalty/) ## Loyalty for Every Sector What Holla Cards does specifically for each type of business. πŸ›οΈ Retail Points-per-purchase programme + automatic cashback. Customer earns 1 point per €1 spent β†’ redeems for discounts. Average ticket increases 20–30%. β˜• F&B / Coffee Shops Digital stamp card: "Collect 9 coffees, the 10th is on us." Via QR Code on the phone β€” no paper, no confusion. πŸ₯ Health & Wellness Monthly subscription with exclusive benefits + automatic appointment/service reminders. Reduces no-shows and increases recurring visits. 🏨 Hospitality & Tourism "VIP guest" programme with return-stay discounts + complimentary upgrades. Increases return rate from 12% to over 35%. πŸ’‡ Personal Services Hair salons, beauty clinics, fitness centres: stamp programme + birthday vouchers + push notifications to rebook. πŸ—οΈ B2B & Services Referral and partnership programmes. Existing clients bring in new clients in exchange for exclusive benefits. ## The Complete Loyalty Solution Everything you need to build customer loyalty through digital cards. Discover the powerful versatility of Holla Cards. ### hollaStamps Loyalty programme with digital stamps, customisable rewards and a simple-to-use app. ### hollaGift Create personalised gift vouchers, such as €50 in purchases, offering full flexibility and boosting customer satisfaction. ### hollaVoucher Programme that generates exclusive discount codes with limited-time offers and multiple distribution channels. ### hollaBoost Customer acquisition programme through campaigns. Offer coupons or promotions to incentivise the first visit or an immediate purchase. ### hollaPlus Subscription-based loyalty programme for recurring revenue. Automated billing, exclusive benefits and detailed analytics. ### hollaBonus Cashback programme with flexible rates that returns a percentage of the amount spent by customers towards future purchases. ### hollaRewards Points-and-tiers loyalty programme that promotes repeat spending. E.g.: earn 1 point per €1 spent. ### hollaCollect Programme for products/services where each stamp can be redeemed for points or rewards. E.g.: collect 10 stamps and receive a massage. ## Step by Step to Create Your Programme (In just 6 steps with Holla Cards) 01 ### Create a promotion Define the programme reward. Example: every 8 visits, you offer a free gift! 02 ### Choose the card design Select from hundreds of templates or create a card entirely from scratch. 03 ### Customise the card Add your logo, brand colours and business contact details. 04 ### Download and launch the promotion The platform automatically generates an A4-format PDF with the rules, QR Code and installation instructions. 05 ### Promote your programme Print the QR Code and display it in your shop to encourage sign-ups, or share the link online. 06 ### You are all set! Take full advantage of a digital loyalty card and start seeing the results. ### Digitise cards with a free scanner app No additional hardware required with our platform. After creating a business account, you will receive a link to install the Free Card Scanner App! Simply share the app with your sales staff and monitor statistics in real time. ### Send push notifications to retain more Keep your customers engaged by sending them personalised messages and notifications to increase spend at your business. ### Automate your workflow Integrate our solution with the tools you already use. Connect with over 5,000 applications and unlock limitless possibilities. ## Choose Your Plan \*Prices shown for annual billing. 14-day free trial on all plans. ### Start For established businesses that want to build loyalty and retain their customer base. From €59/Month\* - βœ“ 1 Promotion - βœ“ 1 Location - βœ“ No Managers - βœ“ 500 Digital Cards - βœ“ 5,000 Push Notifications [Start 14-Day Trial](#contact) ### Grow Suited for a business with multiple locations. From €79/Month\* - **βœ“ 3 promotions** - **βœ“ 3 locations** - **βœ“ 10 managers** - **βœ“ 2,000 digital cards** - **βœ“ 24,000 push notifications** [Start 14-Day Trial](#contact) ### Business For companies that aim to be market leaders. - βœ“ 10 promotions - βœ“ 10 locations - βœ“ 50 managers - βœ“ ∞ digital cards - βœ“ ∞ push notifications On Request [Book a Consultation](#contact) ## What Our Clients Say Real results. Real names. No fine print. RM Ricardo M. Coffee Shop Owner, Porto β˜…β˜…β˜…β˜…β˜… "In 3 months, the customer return rate rose by 42%. The points system runs on its own β€” customers receive automatic notifications and come back without me having to do anything." CL Catarina L. Retail Chain Manager, Lisbon β˜…β˜…β˜…β˜…β˜… "We had paper loyalty cards that nobody used. With the digital programme, the average ticket increased by 18% and we can now segment campaigns by purchase profile." AS AndrΓ© S. Hotel Director, Faro β˜…β˜…β˜…β˜…β˜… "The loyalty programme integrated with our PMS increased direct bookings by 27%. Guests accumulate points and prefer to book with us instead of using third-party platforms." BT Bruno T. Gym Chain Director, Cascais β˜…β˜…β˜…β˜…β˜… "Before the loyalty programme we were losing 18% of members per year without knowing why. Now the system rewards visit frequency with credits for extra classes and flags at-risk members before they cancel. Churn dropped to 7% and average LTV is up 41%." [View all case studies β†’](/en/case-studies/) ## Frequently Asked Questions The questions that usually come up before moving forward. Do I need special hardware (tablet, terminal, etc.)? β€Ί No. Holla Cards works 100% through a free app on your staff's mobile phones. No additional equipment required. How does the customer access the digital card? β€Ί The customer scans the QR Code at your shop (or clicks a link). The card appears in Apple Wallet or Google Wallet within seconds. No mandatory app downloads. Does it work for multiple shops/locations? β€Ί Yes. From the Grow plan onwards, you can manage multiple locations from a single dashboard. Separate statistics per shop and dedicated managers per location. Can I integrate Holla Cards with my POS or CRM? β€Ί Yes. Holla Cards integrates with over 5,000 applications via Zapier and native APIs. Talk to us about your current technology stack. What happens at the end of the 14-day free trial? β€Ί If you decide to continue, choose the plan that best suits your business. If you choose not to proceed, access is terminated and all data is securely deleted. No commitments. 🧠 PART OF A LARGER ECOSYSTEM ### Loyalty is Piece 3 of the ecosystem. When retention works hand in hand with a high-performance website, automation and scalable architecture, the results multiply. Discover the complete ecosystem. [View the Complete Ecosystem β†’](/en/digital-ecosystems/) ### πŸ’° Calculate Your Savings Estimate the revenue retained by increasing customer retention by 10%. Active customers per month 502002,000 Average ticket (€) €10€50€200 Estimated annual retained revenue (+10% retention) €12,000 [Get a Personalised Estimate β†’](/en/digital-diagnostic/?tipo=fidelizacao) ## Related Articles [![](/images/blog/hero-fidelizacao.webp) Why Paper Loyalty Cards Are Dying Read article β†’ ](/en/blog/paper-loyalty-cards-dying/)[![](/images/blog/blog-wallet.webp) Apple Wallet and Google Pay for Loyalty Read article β†’ ](/en/blog/apple-wallet-google-pay-loyalty/) ## Accelerate your business now! The loyalty solution that rewards your customers and drives your business forward. Start with a 14-day risk-free trial. [Request a Demo Now](mailto:key@prodigitalkey.com) [Chat on WhatsApp](https://wa.me/351928268011)